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Bekins Van Lines

1 5 1 1 Review(s)

Information

Phone (941) 951-0660
Address 2061 9th St,
Sarasota, FL 34237 United States

Description

Bekins Van Lines is a respected provider of moving services in Sarasota. Visit us soon at our store location or call us today at (941) 951-0660.

Reviews for Bekins Van Lines

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  • Bekins Van Lines

    Be Forewarned

    1 5 0

    Posted On:

    “I was very dissatisfied with the quality of service and the lack of professionalism exhibited by Bekins.

    We recently moved with Bekins Sarasota in late March from Florida to New Jersey. We selected Bekins as a reputable, trusted mover and we couldn't have been more wrong. We met with Steve Gates on 2/16 and a few days later confirmed our move for 3/23 with a target delivery date of 3/26 and guaranteed for the 29th.

    Movers arrived with TWO men to pack an entire two floor townhome, taking over EIGHT hours. Driver told us there was no way he would be in NJ on March 26th as he had a prior commitment! And yet the office consistently reassured us we were on target for the 26th. We placed a call on the 25th to Steve to find out what was happening and he never returned the call (although he was quick to respond prior to our signing the contract). Needless to say the 26th came and went as did the 29th. We had to place calls to Bekins rather than Bekins proactively contacting us. We did not received delivery until the 31st! And once again, TWO men to unpack. It seems the third man was at the wrong address without a cell phone; he showed up three to four hours later.

    Additionally, I was told my credit card would not be charged until delivery was made. I learned my card was charged on the 26th even though they knew delivery would not be made that day nor the 29th.

    Yes, the price was competitive but we would have gladly paid more to another company that was professional, honest and trustworthy, Again, be forewarned.”

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